Return and Refund Policy for Wear To Remember
At Wear To Remember, we are committed to ensuring your satisfaction with every purchase. If you are not completely happy with your order, we offer easy returns and refunds subject to the conditions outlined below.
Returns:
- Return Eligibility: Items must be returned within 2 days of the purchase date. They must be unworn, unwashed, and in their original condition, with all tags and packaging intact.
- Non-Returnable Items: Items marked as final sale, underwear, swimwear, and gift cards cannot be returned.
Return Process:
1. Contact our customer service team at weartoremember@gmail.com to initiate your return.
2. Once your return is approved, we will send you a return shipping label.
3. Pack the items securely and attach the shipping label provided.
4. Drop off the package at the designated carrier or location.
- Return Shipping Cost: We offer free returns for domestic orders.
Refunds:
- Refund Process: Once your return is received and inspected, we will notify you via email. If the item meets our return criteria, a refund will be processed to your original method of payment within 7-10 business days.
- No Refunds: In cases where items are returned damaged, worn, or missing parts not due to our error, No refund will be issued.
- Refund Exceptions: Shipping fees, if applicable, are non-refundable. Refunds for gift cards or promotional purchases will be issued as store credit.
Exchanges
If you would like to exchange an item for a different size or color:
- Exchange Eligibility: Exchanges are only offered for the same item in a different size or color, subject to availability.
- Exchange Process: Contact us at weartoremember@gmail.com to initiate an exchange. We will ship the replacement item once the original item is returned and inspected.
- Alternative Option: If you prefer a different item or style, please return the original item for a refund and place a new order.
Damaged or Defective Items:
If you receive an item that is damaged or defective, please contact us immediately at weartoremember@gmail.com. We will provide a replacement or full refund at no additional cost.
Contact Us
For any questions regarding returns, exchanges, or refunds, please contact our customer service team at weartoremember@gmail.com or call +919958222599. We are here to assist you!
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Wear To Remember reserves the right to refuse returns that do not comply with our policy.
